Bees & Wasps RemovalVictoria wide · Treat and removeSend a photo with your quote request or describe the flight path. We will tell you what it is and what it costs.
Nest by the back door or a buzzing wall? Tell us where and we will call you back.
Privacy Policy
How Bees and Wasps Removal Victoria collects, uses, stores and protects the personal details you share when you ask for a quote or book a bee or wasp job.
Who this policy covers
This policy describes how Bees and Wasps Removal deals with personal details that reach us through this website, by phone, by email and during bee and wasp jobs.
In this policy "we" and "us" mean Bees and Wasps Removal. Send any privacy question to info@beesandwaspsremoval.com.au.
What we collect
Our quote form asks for:
- The service you want
- Your name, a phone number, an email address and your suburb or postcode
- A short note about where the nest or swarm is
- The page of this website the form was sent from
On a job we may also note the address, access details, pets at the property, photos of the nest and the work completed. This website never asks for card details.
How we use it
We use your details to:
- Ring you back with a price
- Book and carry out the work
- Keep records for your guarantee or warranty
- Answer questions and complaints
- Meet record keeping duties under the law
We do not use your details for anything else without your agreement, unless the law allows or requires it.
Marketing
We do not sell or rent your details. We only send reminders if you ask for them, and each one explains how to opt out.
Who else sees it
Only people and services needed for your job:
- The technician who attends your property
- The providers that host this website and run our email and quote form
- Government agencies where a law requires it
Some of those providers may store information outside Australia. We use providers with sound security.
Cookies and server logs
This site uses essential cookies and standard server logs to stay fast and secure. Logs can include an IP address, a browser type and the pages visited.
If analytics or advertising cookies are added, this page will be updated first. You can block or delete cookies in your browser settings.
Storage and security
We take reasonable steps to protect your details from misuse, loss and unauthorised access, and only people who need them can see them.
Records are kept while they are useful, including for the guarantee period, and then deleted or de-identified.
Seeing or correcting your details
Email info@beesandwaspsremoval.com.au to ask for a copy of what we hold or to correct it. We aim to reply within 30 days.
Complaints
Send a privacy complaint to us in writing and we will reply in writing. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The date above shows the current version.